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Ring and Ride operating hours will be different over the upcoming festive period. Check the operating times here.

Request a journey

Once you have registered, you can request a Ring and Ride journey.

When do I need to request a journey?

You can book a journey up to seven days in advance. There are two ways to book:

  • Call our Customer Service Centre
  • Use our booking app

Journeys must be booked at least one day prior to travel.

Book on the app

You can use the app to book a journey.

You will receive confirmation by text message or email depending on your registered contact details.

Book by phone

Book your journey by calling our Customer Service Centre.

Customer Service Centre

Phone: 0330 053 8141

Monday to Friday, 8am to 6pm
Saturday, 8am to 4pm
Sundays and Bank Holidays, Closed

Please note that calls may be recorded for training and monitoring purposes.