Request a journey by telephone

Once you're a registered user, you can request a journey by telephone.
 

When can I book my trip?

Trips are booked 24 hours in advance of your requested day of travel. The table below shows when to book your trip:
 

To travel on

Book your trip on

Monday

Saturday

Tuesday

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Saturday

Friday

Sunday

Friday


Different booking days will apply over Christmas, Easter and other Bank Holidays - details will be available onboard vehicles and also online.
 

How do I book my trip?

Two dedicated Customer Services Centres deal with bookings across the West Midlands.

The telephone number you call depends on the area you live in - see the table below.

Lines are open Monday to Saturday between 10:30am and 2:30pm. Between 9:30am and 10:30am lines are dedicated to shopping trips and clubs.

You can also book your trip by e-mail. If you are using this facility, please allow four days prior to the travel date for your request to be processed.
 

Your local depot

Telephone booking

E-mail booking

Birmingham East

0333 006 6004

birmingham@ringandride.org

Birmingham North

0333 006 6005

birmingham@ringandride.org

Birmingham South

0333 006 6023

birmingham@ringandride.org

Coventry

0333 006 6024

coventry@ringandride.org

Dudley

0333 006 6026

blackcountry@ringandride.org

Sandwell

0333 006 6027

blackcountry@ringandride.org

Walsall

0333 006 6028

blackcountry@ringandride.org

Wolverhampton

0333 006 6029

blackcountry@ringandride.org


Lines are very busy when they first open and tend to quieten down from around 12pm onwards.


Advance bookings

You can make six advance bookings every year for important appointments and social events. To make an advance booking, please call your Customer Service Centre.